How do I create a Radiant Home Account?
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link https://radianthomecleaning.launch27.com/login/
Do you service my area?
We service all cities within Fairfax County, plus Fairfax City, Alexandria, and Arlington. Still not sure? Call us with questions about our service area at (800) 290 0107.
What is included in the Cleaning?
Our Classic Cleaning Package is for any type of job – One-Time, Move-In/Move-Out, and Recurring cleaning. It takes into account everything that involves cleaning a home or apartment: Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services such as cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.CLASSIC SERVICE CHECKLIST PDF
Our Premium Cleaning Package is for heavy duty cleaning jobs in houses that need a lot of work to get them back up to speed. We offer this package for First Time, One Time, or Move-In/Move-Out services.PREMIUM SERVICE CHECKLIST PDF
Our Economy Cleaning Package is for Recurring Cleaning service only. It is a simple yet effective cleaning that takes care of the basics – light dusting and polishing – while putting focus on the most important areas – kitchen, bathrooms, and floors.ECONOMY SERVICE CHECKLIST PDF
How much will it cost?
We provide customized pricing using various factors including but not limited to home size, the scope of work, and service interval to determine the most accurate price.
Do you bring your own cleaning supplies, products and equipment?
We bring our cleaning supplies, but please let us know if you have any special requests and we would be happy to accommodate you if possible. Our cleaning technicians are always equipped with a vacuum, but we can use yours if that is your preference – just let us know!
Can I request special tasks or extras?
Sure thing! Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
What is the 1 hour window?
Please note that if your time is a range, that this is our arrival window to deal with the unpredictability of traffic, parking, and other surprises.